zb666's Privacy Policy

1 Introduction and Scope

zb666 ("we", "us", or "platform") operates a trusted online gaming and sports betting service for players in Bangladesh. This privacy policy explains how we collect, store, use, and protect your personal information.

By using our website zb666.cam, you are considered to have voluntarily accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

This policy applies to all registered members, visitors, and anyone using any service of zb666. It is considered a supplement to our Terms and Conditions.

2 What Information We Collect

zb666 collects two types of information: information you provide directly and technical information collected automatically.

2.1 Information Provided Directly

• Registration information: full name, date of birth, nationality, and valid identity document details
• Contact information: email address and mobile number
• Financial information: bKash, Nagad, Rocket, or Upay account numbers (for transactions); bank account details
• Identity verification documents: National ID (NID), passport, or driving licence copy (as part of the KYC process)
• Support communications: information you share via live chat or email

2.2 Automatically Collected Information

• Device information: IP address, device type, operating system, and browser version
• Usage information: login times, pages visited, session duration, and navigation patterns
• Transaction history: deposit and withdrawal records, gaming activity, and betting history
• Cookies and similar technologies: for session tracking and saving preferences

3 Purpose of Using Your Information

We use your information only for the following legitimate purposes:

• Account management: to create, verify, and keep your account secure.
• Identity verification (KYC): to confirm age and identity in order to prevent fraud and illegal transactions — in particular to maintain the 21+ age limit.
• Financial transactions: to process deposits and withdrawals and ensure secure payments via bKash, Nagad, Rocket, and Upay.
• Customer support: to provide 24/7 live chat support and respond to your enquiries.
• Service improvement: to analyse platform performance and deliver a better gaming experience.
• Security and compliance: to detect suspicious activity and implement responsible gaming policies.
• Notifications: to inform you of important account-related information, bonus updates, and policy changes.

We never sell your information to third parties for marketing purposes.

4 Information Sharing and Disclosure

zb666 may share your personal information with specific third parties in limited circumstances:

4.1 Payment Processors

To complete transactions, we share the necessary financial information with bKash, Nagad, Rocket, Upay, and our banking partners. All such partners operate under strict data protection agreements.

4.2 Game Providers

Pragmatic Play, Spribe, and other game software providers may receive limited technical information for the purpose of running games. They do not have access to your personal identity information.

4.3 Legal Obligations

In the case of a court order, a lawful request from an investigating authority, or a legal obligation, we may provide information to the relevant authority.

4.4 Fraud Prevention

If money laundering, fraud, or account abuse is suspected, we may share information with the relevant security agencies.

Outside the circumstances listed above, we never sell, rent, or transfer your information to third parties for marketing purposes.

5 Data Security Measures

The security of your information is our highest priority. zb666 maintains the following technical and administrative security measures:

• SSL/TLS encryption: all data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
• Secure data storage: all sensitive information is stored in encrypted databases and backed up regularly.
• Access controls: only authorised staff have access to your information, and every access is logged.
• Two-step verification: additional verification is triggered for suspicious login attempts or large withdrawal requests on an account.
• Regular security audits: our systems are regularly tested by third-party security experts.
• Firewall and intrusion detection: real-time monitoring prevents cyber attacks.

6 Cookies and Tracking Technologies

zb666 uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help us improve the functionality of our site.

6.1 Essential Cookies

These cookies are essential for the basic operation of the site. They maintain your login session, store security tokens, and remember your primary language preference.

6.2 Analytics Cookies

These cookies help us understand which pages are visited most often and how users navigate the site. This information is collected in completely anonymous form.

6.3 Cookie Controls

You can disable cookies from your browser settings. Please note, however, that disabling essential cookies may disrupt some important site functions, such as staying logged in or completing transactions.

7 Data Retention Period

How long we keep your information depends on the type of information and the reason it was collected:

• Account information: kept for as long as your account is active. Even after account closure, some information may be retained for a specified period due to legal obligations.
• Financial transaction records: retained long-term for accounting, tax, and compliance purposes.
• KYC documents: identity verification documents are kept after account closure for the period required by law.
• Log and cookie data: technical logs are generally deleted within 3 to 12 months.
• Support communications: retained for a specified period for the purpose of improving customer service quality.

Once the legal retention period has ended, we securely delete or anonymise your information.

8 Your Rights

As a user of the zb666 platform, you have the following rights regarding your information:

• Right of access: you may request to know what information we hold about you.
• Right to rectification: you may request correction of inaccurate or incomplete information on your account.
• Right to erasure: in certain circumstances you may request that your information be deleted (legal obligations apply).
• Right to object to processing: you may object to the use of your information for specific purposes.
• Data portability: you have the right to receive a copy of the information you have provided.
• Right to restriction of processing: in certain circumstances you may request that the processing of your information be limited.

To exercise these rights, contact us at [email protected] or speak with our team via 24/7 live chat. We will respond within 30 working days.

9 Protection of Minors' Information

zb666 is for people aged 21 and over only. We do not intentionally collect personal information from anyone under the age of 21.

We carry out an age verification process at registration. If we suspect that a user is under 21, we will immediately suspend that account and delete any information collected.

If you are aware that a minor has registered on our platform, please notify us immediately at [email protected].

10 International Data Transfers

Our servers and technical infrastructure may be located in various countries. If your information is processed outside Bangladesh, we ensure that an equivalent level of protection is maintained for your information in that location.

When sharing information with third-party game providers such as Pragmatic Play, Spribe, or JILI, we obtain contractual assurances that international data protection standards will be followed.

11 Policy Changes and Updates

We may update this privacy policy from time to time. When changes are made, we will:

• note the updated date on this page of the site;
• send a notification to your registered email for significant changes;
• continued use of the platform after changes are made will be treated as acceptance of the new policy.

We recommend that you visit this page regularly to stay up to date with the latest privacy policy.

12 Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us. Our privacy team will review your message as soon as possible.

For more information, also see our Terms and Conditions and Responsible Gaming pages.